How long will my order take to arrive?

Orders typically arrive within:

• 2-4 business days for metro areas 
• Up to 7 business days for regional areas
• Note for equipment – dispatch can take up to ten days then refer shipping times above

Once your order is shipped, you’ll receive a tracking number for updates.

What is Schibello Coffee’s returns policy?

If there’s an issue with your order, we’re happy to replace it if notified within 7 days of your delivery - photo evidence may be required. Due to the perishable nature of coffee, we cannot accept returns after this period.For coffee equipment, we offer 14-day returns if there is a fault with the product. Please refer to the individual product warranty for any issues beyond this timeframe.For assistance with returns, email us at reception@schibellocoffee.com.

What happens if I have received the wrong item?

If you have received something incorrect please email us at reception@schibellocoffee.com, please include  an image and description of the issue plus your order number.

The Moka Pot brews coffee by forcing water through coffee grounds under pressure. This creates a rich, espresso-like drink without an espresso machine.

Stovetop Espresso

The Moka Pot brews coffee by forcing water through coffee grounds under pressure. This creates a rich, espresso-like drink without an espresso machine.

RECOMMENDED GEAR

• Fine/espresso ground coffee.

• Water (filtered preferred).

• Rhino Bench Scale 2KG

• Bialetti Moka Pot 3-Cup

• Bialetti Moka Pot 6-Cup

• ACAIA Pearl Scale

PREP, POUR, ENJOY

1. Grind the coffee: fine, but not as fine as espresso grind. Or purchase Schibello Ground Coffee.
2. Fill the filter basket: add coffee, leveling it off without pressing.
3. Add water: fill the bottom chamber with water up to the safety valve.
4. Assemble and brew: attach the top part and place on medium heat.
5. Serve: once you hear a bubbling sound, remove from heat. Serve immediately.

BREWER’S TIPS

• Don’t pack the coffee too tightly.
• Use medium heat for best results.

IT’S ALL ABOUT THE VIBES

The Moka Pot creates a rich, intense coffee with a slightly bitter edge, often topped with a creamy layer of foam. The taste is full-bodied, with a robust flavour that leans towards espresso but with a more homey, rustic vibe. It’s a strong, comforting cup that feels like a little Italian café moment.