How long will my order take to arrive?

Orders typically arrive within:

• 2-4 business days for metro areas 
• Up to 7 business days for regional areas
• Note for equipment – dispatch can take up to ten days then refer shipping times above

Once your order is shipped, you’ll receive a tracking number for updates.

What is Schibello Coffee’s returns policy?

If there’s an issue with your order, we’re happy to replace it if notified within 7 days of your delivery - photo evidence may be required. Due to the perishable nature of coffee, we cannot accept returns after this period.For coffee equipment, we offer 14-day returns if there is a fault with the product. Please refer to the individual product warranty for any issues beyond this timeframe.For assistance with returns, email us at reception@schibellocoffee.com.

What happens if I have received the wrong item?

If you have received something incorrect please email us at reception@schibellocoffee.com, please include  an image and description of the issue plus your order number.

This method involves steeping coffee grounds in cold water for an extended period, creating a refreshing, mellow coffee perfect for those scorching Australian summer days.

Cold Brew 

Cold brew coffee, originating from Japan in the 1600s, has become a global favourite for its smooth, sweet, and less bitter profile. This method involves steeping coffee grounds in cold water for an extended period, creating a refreshing, mellow coffee perfect for those scorching Australian summer days.

RECOMMENDED GEAR

• Very coarse ground coffee.

• Water (filtered is best).

• Hario Mizudashi Cold Brew Pot 1L

• Rhino Bench Scale 2KG

• ACAIA Pearl Scale

PREP, POUR, ENJOY

1. Grind the coffee or purchase Schibello Ground Coffee.
2. Measure the coffee and water: standard ratio is 1:8 (125g coffee for 1L water).
3. Combine coffee and water: add coffee to container, pour water over, and stir gently.
4. Steep: cover and refrigerate for 12–24 hours.
5. Filter the coffee: strain using a fine mesh or cheesecloth.
6. Serve and store: dilute concentrate with water or milk, store for up to a week.

BREWER’S TIPS

• Use freshly roasted coffee beans for best flavour.
• Experiment with steeping times and grind size for different strengths. The coarser the grind the less bitter, the finer the grind the stronger the flavour.

IT’S ALL ABOUT THE VIBE

Cold brew isn’t just about the taste, it’s a leisurely, slow-brewed ritual that reflects the calm of a hot summer day. The result is a mellow, smooth cup with a slightly sweet, chocolatey profile. It’s perfect when you want something refreshing without the bitterness of traditional coffee.